TICKET CANCELLATIONS

According to the time of cancellation of the ticket, the following apply:

High season travel from 24/5/24 to 30/09/24

Up to 4 days from the scheduled travel date. Fare refund without cancellation fees.

Conversion of tickets to open date tickets. Conversion of tickets to tickets with a new travel date.

Up to 2 hours before departure

50% refund of the fare or conversion into open date tickets or tickets with a new travel date.

Low season trips until 23/05/24 and from 01/10/24 to 17/11/24

Up to 24 hours from the scheduled travel date
Fare refund without cancellation fees.

Up to the time of departure

50% refund of the fare or converted to open date tickets or new date tickets.

Fare refunds are only made by the agencies that issued the tickets

Duration of open date tickets
Tickets issued as open date tickets as well as tickets converted into open date tickets have a validity period of one year from the date of issue


DISCOUNT POLICY


Children up to 5 years old travel for free in all places
Children 5 to 12 years old are given a 50% discount in all places
NAT pensioners and their wives are given a 50% discount in all places
Military officers and soldiers 30% discount is granted in all places
Port guards are granted a 30% discount in all places
People with special needs and their escorts, with a disability rate of 80% or more, a 50% discount is granted in all places
Blind passengers and their escorts are given a 50% discount in all places
War handicaps and their escorts are granted a 50% discount in all places
Families with more than 4 children are given a 50% discount in all places
Students of Higher and Highest Education Institutions are granted a 50% discount in economy class on all itineraries.
Students of Higher and Highest Education Institutions are granted a 50% discount in Business class on all itineraries except Friday, Saturday and Sunday for the period 17/06 to 12/09
International students with ISIC student ID are given a 50% discount in economy class on all itineraries
International students with ISIC student ID are granted a 50% discount in Business class on all itineraries except Friday, Saturday and Sunday for the period 17/06 to 12/09


Return ticket discount 20%
The discount is granted on the return ticket (specific or open date) in a simultaneous purchase of a Round – trip ticket


Note
The beneficiaries of the above discounts must present their supporting documents when issuing the tickets as well as when they are  boarding the ship.