CANCELLATION FEES: PIRAEUS - HERAKLION & PIRAEUS - CHANIA routes

HIGH SEASON: 05/06/25-28/09/25

Up to 14 days prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
Up to 7 days prior to departure: A 25% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
Up to 3 hours prior to departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
Up to the departure: 50% cancellation charge is applied and the tickets cannot be converted to open date tickets or for another departure date.
After departure: Tickets cannot be cancelled or converted to open date tickets or for another departure date.

LOW SEASON: All the other dates except those mentioned in HIGH SEASON

Up to 1 hour prior to departure: Tickets are cancelled without charge or can be converted to open date tickets or for another departure date.
Up to the departure: A 50% cancellation charge is applied or alternatively tickets can be converted to open date tickets or for another departure date.
After departure: Tickets cannot be cancelled or converted to open date tickets or for another departure date.

CANCELLATION FEES: OPEN DATE TICKETS

Open date tickets are cancelled without charge when they have been originally issued as open date.
Tickets which have been converted to open date, are cancelled according to the canellation terms and conditions of the originally issued tickets.
If passengers wish to travel on a date when a higher fare is in force, then they must pay the difference between the current and the pre-paid open ticket fare

UNACCOMPANIED MINOR CHILD

Our Company does not accept bookings for children younger than 15 years old if not accompanied by an adult. All underage passengers over the age of 15 may travel unaccompanied provided that they submit to the company a declaration signed by both their parents or their guardians stating that the parents/guardians assume full responsibility for anything that may happen to the children during the voyage or for any damage inflicted by him/her to third parties. The aforementioned declaration should be accompanied by a validation of the parents/guardians’ signature.

The original declaration is issued in 2 copies per route -the first will be presented to the issuing central agency and the second will be kept by the underage passenger throughout the journey. Declaration forms are available at our Central Agencies.

In addition, the underage passenger should carry all required travel documents required by the relevant port of destination. The Company does not assume any responsibility whatsoever in case the competent port authorities find those documents to be insufficient.