Cancellations
Tickets can be cancelled as follows :
From 3 days to 12 hours: 50%
From 7 to 3 days: 75%
More than 7 days: 100%
Open tickets or tickets that derive from replacement can not be cancelled and refunded.
For less than 12 hours prior to departure: No refund of tickets is possible.
Changes
From 24 hours up to 1 hour before departure.
Passengers are entitled to change tickets with another time / day or with open date (Open) tickets and always of equal or greater amount.
Ticket Loss:
In case of loss of ticket(s) passenger(s) must purchase new tickets and pay for them again.
Fares / Discounts
Passengers entitled to discounted fares are kindly requested to state it at the time of booking and carry with them all the necessary proof documents during the tickets issue as well as the check-in procedure. Once the ticket is issued, no refunds are provided for price differences.
Children under the age of 5 (infants) travel free of charge.
Children 5-10 years old benefit with 50% reduction of the total fare.
Saronic recommends traveling underage children accompanied by a parent or guardian.
Anyone who wants to board a child on one of the ships of Saronic can do so entirely with his own responsibility and care.
In any case, Saronic bears no responsibility.